Changelog

Overview

We’ve introduced a new notification system so you can monitor important account activity as it happens.

You can now configure:

• Email recipients to receive event alerts by email
• Webhook URL to receive event payloads programmatically

This helps teams stay informed and automate responses when critical events occur.

Supported events

App events

• App installed on a sub-account
• App uninstalled

LinkedIn events

• Account disconnected
• Account deleted
• Account blocked
• Authentication error
• Account reconnected
• Rate limit hit

Webhook Payload Format

Required fields (all events)

• event_type — notification type
• ghl_company_id — company/agency ID
• timestamp — when the event occurred

Optional fields

Optional fields vary by event type and are included only when available.

Event Payload Examples

1. Install - When an app is installed on a sub-account

{
"event_type": "install",
"ghl_company_id": "fhRhvcLbntMZs3hVo5L4",
"ghl_location_id": "tdIePnL9kWCtdO7z6Md5",
"installer_name": "Daniel Marr",
"installer_email": "daniel@think3.co",
"ghl_user_id": "bHclZxQvtmD5wT7SYwsc",
"timestamp": "2026-03-21T00:22:16.000Z"
}

2. Uninstall - When an app is uninstalled

{
"event_type": "uninstall",
"ghl_company_id": "fhRhvcLbntMZs3hVo5L4",
"ghl_location_id": "tdIePnL9kWCtdO7z6Md5",
"timestamp": "2026-03-21T00:22:16.000Z"
}

3. LinkedIn Account Disconnected - When user disconnects their LinkedIn

{
"event_type": "linkedin_disconnected",
"ghl_company_id": "fhRhvcLbntMZs3hVo5L4",
"ghl_location_id": "tdIePnL9kWCtdO7z6Md5",
"linkedin_account_name": "John Doe",
"timestamp": "2026-03-21T00:22:16.000Z"
}

4. LinkedIn Account Deleted - When user deletes their LinkedIn integration

{
"event_type": "linkedin_deleted",
"ghl_company_id": "fhRhvcLbntMZs3hVo5L4",
"ghl_location_id": "tdIePnL9kWCtdO7z6Md5",
"linkedin_account_name": "John Doe",
"timestamp": "2026-03-21T00:22:16.000Z"
}

5. LinkedIn Account Blocked - When LinkedIn account is blocked

{
"event_type": "linkedin_blocked",
"ghl_company_id": "fhRhvcLbntMZs3hVo5L4",
"ghl_location_id": "tdIePnL9kWCtdO7z6Md5",
"linkedin_account_name": "John Doe",
"timestamp": "2026-03-21T00:22:16.000Z"
}

6. LinkedIn Authentication Error - When LinkedIn auth needs to be refreshed

{
"event_type": "linkedin_auth_error",
"ghl_company_id": "fhRhvcLbntMZs3hVo5L4",
"ghl_location_id": "tdIePnL9kWCtdO7z6Md5",
"linkedin_account_name": "John Doe",
"error_detail": "Token expired",
"timestamp": "2026-03-21T00:22:16.000Z"
}

7. LinkedIn Account Reconnected - When a blocked account is unblocked or auth is refreshed

{
"event_type": "linkedin_reconnected",
"ghl_company_id": "fhRhvcLbntMZs3hVo5L4",
"ghl_location_id": "tdIePnL9kWCtdO7z6Md5",
"linkedin_account_name": "John Doe",
"timestamp": "2026-03-21T00:22:16.000Z"
}

8. LinkedIn Rate Limit - When API rate limits are hit

{
"event_type": "linkedin_rate_limit",
"ghl_company_id": "fhRhvcLbntMZs3hVo5L4",
"ghl_location_id": "tdIePnL9kWCtdO7z6Md5",
"linkedin_account_name": "John Doe",
"limit_type": "Daily",
"api_name": "Search People",
"resets_at": "2026-03-22T00:00:00.000Z",
"timestamp": "2026-03-21T00:22:16.000Z"
}

It’s now live and available for users to install directly from the marketplace, making setup and ongoing management much easier.

What’s new

You can now find and install the snapshot by searching LinkedConnector Snapshot or using the direct installation link here.

How to install

1. Open the App Marketplace
2. Search for LinkedConnector Snapshot
3. Install it into your Agency
4. Install it into any Sub-Accounts where you want it active

Why this matters

Moving to the App Marketplace gives us:

• Easier snapshot installation across accounts
• Simpler snapshot management for agencies and sub-accounts
• Better ability for our team to maintain and update the snapshot over time

This means less friction for users today, and smoother improvements going forward.

Stop importing contacts you already have. Instantly see which leads are already in your CRM.

What it does:

When you search for LinkedIn profiles using the LinkedIn Importer, the system now checks your CRM and highlights any contacts that already exist. A badge at the top shows the exact count (e.g., "34 already in CRM"), and duplicate rows are highlighted with a profile icon on the right.

• Duplicates are clearly marked and visually highlighted
• Badge shows exact count of contacts already in your CRM
• When you select all, only new contacts are selected (duplicates automatically skipped)
• You can manually check duplicates if you want to update their data with new information

Why it matters:

No more accidental duplicate imports. You avoid enriching the same contact twice, sending duplicate outreach, or wasting credits on contacts you already own. Full control stays with you—skip duplicates by default, but override when you need to refresh contact data.

How to use it:

Search for LinkedIn profiles in the LinkedIn Importer. Review the badge showing duplicates, then select all to import only new contacts. Check any duplicate rows manually if you want to update them.

Match your branding across the platform with custom primary and foreground colors.

What it does:

Your brand now extends throughout the platform. In the Agency Management dashboard, go to Brand Settings and update your primary brand color and primary foreground color. You'll see a live preview of how buttons and links will look with your colors. Once you save, the colors apply instantly to the Leads Importer and Getting Started Connection page.

• Update primary brand color
• Update primary foreground color
• See a live preview of buttons and link colors before saving
• Changes apply instantly (just refresh the pages you're working on)

Why it matters:

Your end users see a consistent brand experience across all their workflows. It feels like your product, not a third-party tool, which builds trust and keeps your branding front-and-center.

How to use it:

Go to Agency Management dashboard → Brand Settings tab → Update your colors and save.

Switch between different LinkedIn accounts or account types without support help.

What it does:

You now have full control over your LinkedIn account connection. If you've upgraded or downgraded to a different LinkedIn account type (Sales Navigator → Classic, Recruiter → Sales Navigator, etc.), you can disconnect your current account and reconnect a new one directly in the app.

• Click Disconnect & Connect New Account (red text below the Reconnect LinkedIn button)
• Follow the same authentication flow as your initial setup
• Re-authenticate with your new LinkedIn account
• Start using the features of your new account type immediately

Why it matters:

No more support tickets for account changes. You get instant autonomy to manage your own account upgrades, downgrades, and switches—keeping your workflow moving without friction.

How to use it:

Navigate to: Sidebar App Marketplace → Installed Apps → LinkedConnector → Getting Started tab → Connect LinkedIn card → Click Disconnect & Connect New Account

Automatically add new LinkedIn connections and message senders to your CRM with 2 simple toggles on the Getting Started Page.

What it does:

When someone connects with you on LinkedIn or sends you a message, they're now automatically added to your CRM without you having to manually create them:

• When a new person messages you → they're auto-added with their name, LinkedIn profile ID, and chat ID
• When you accept a new connection → they're auto-added with their name and profile ID
• Both toggles are off by default (you control what gets created)
• Only creates contacts if they're not already in your system

Why it matters:

Saves you time on manual data entry. Your CRM stays fresh with new contacts automatically, and you don't have to set up complicated "Create Contact" workflow steps anymore.

Migrating from workflows:

If you're already using "Create Contact" actions in your 1A: New Connection and 1B: New Message workflows, you can simplify your setup:

1. Enable the relevant toggle(s) on the Getting Started tab
2. Delete the "Create Contact" steps from your workflows (no longer needed)
3. The automatic toggles will handle contact creation from now on

How to use it:

Side Menu → App Marketplace → Installed Apps → LinkedConnector → Getting Started tab

Centralized control for managing all your subaccounts in one place.

What it does:

Instead of logging into each subaccount separately, you now have a single dashboard that shows all your LinkedConnector installations. View which subaccounts are connected, check their activity, configure branding, and access support—all from one interface.

• See all subaccounts at a glance with connection status and last activity
• Monitor workflow activity logs across all subaccounts with filtering and 30-day history
• Configure your brand colors and customize the interface
• Access documentation, setup videos, and support resources

Why it matters:

No more context-switching between accounts. You get instant visibility into what's working and what's not across your entire agency portfolio, so you can troubleshoot faster and keep everything running smoothly.

How to use it:

Access the Agency Management Dashboard:

https://api.linkedconnector.com/agency

Add the custom menu link to your agency menu to get started. Works for all agency-level accounts.

Automatically import LinkedIn prospects into your CRM from search results, post engagement lists, or Sales Navigator leads.

What it does:

Paste any LinkedIn search URL, sales navigator link, or recruiter list into the importer. Filter by location, industry, company, job title, education, groups, and more. Preview your leads before importing. The system automatically detects duplicates and updates existing records instead of creating new ones.

• Import with full enrichment data (first/last name, photo, LinkedIn ID)
• Smart duplicate handling to keep CRM clean
• Optional tag-based enrollment into workflows
• Supports LinkedIn Classic, Sales Navigator, and Recruiter searches

Why it matters:

Eliminates hours of manual copy-paste work. Ensures your CRM stays clean with automatic duplicate detection. Launches campaigns faster with enrichment-ready data.

How to use it:

Add the custom menu link to your sub-accounts:

https://api.linkedconnector.com/import?locationid={{location.id}}

Automatic backend protection that queues your workflow actions to stay within LinkedIn's rate limits.

What it does:

Every workflow action enters a queue and executes sequentially with randomized 60–90 second delays between actions. When daily or weekly limits are reached, the queue automatically pauses and resumes when limits refresh. No workflow steps are lost—everything queues and executes in order.

• Prevents high-volume API bursts that trigger LinkedIn blocks
• Simulates natural human-like behavior patterns
• Automatic limit enforcement and recovery
• Zero configuration needed

Why it matters:

Protects your LinkedIn account from overuse and compliance violations. Ensures workflows run reliably without hitting rate limits that would block your account. You get consistent, predictable automation without manual monitoring or intervention.

Convert text into natural-sounding voice messages inside your workflows.

What it does:

Add the "Generate Voice Message (ElevenLabs)" action to any workflow. Write your message or have AI generate one, select a voice (choose from multiple languages and accents), and the action instantly produces a natural-sounding audio file. Attach the generated audio to a Send Message action to deliver it through LinkedIn chat.

• Works with any text message (personalized introductions, follow-ups, etc.)
• Multiple voice options, languages, and accents available
• Audio generates instantly within the workflow
• Seamless integration with Send Message action

Why it matters:

Voice messages feel more authentic and personal than text, leading to better engagement and response rates—all at automation speed. Combines the efficiency of workflows with the warmth of human communication.

How to use it:

Add "Generate Voice Message (ElevenLabs)" to your workflow → Provide your text (or use AI to generate it) → Select your voice → Attach the audio URL to a "Send Message" action.

See why LinkedIn actions failed and troubleshoot faster with detailed request and response data.

What changed:

A new Failed Activity Logs section at the bottom of the Getting Started page displays all failed action API calls in one place.

What it does:

Each log entry shows:

• Action type (e.g., Send Invitation, Send a Message)
• Error status and timestamp
• Duration of the call
• Unique failure ID for reference

Click the View icon to open the full log entry and see both the request data sent and the system's response, giving you actionable context for troubleshooting.

Why it matters:

Quickly identify why an action failed without guesswork. See both sides of the conversation (what you sent vs. what the system replied). When you need support, reference the failure ID and error message for faster resolution.

What’s New

• One Action for All Messaging: No need to choose between starting a chat or sending a message—everything is now handled through a single, unified action.
• Rich Media Support: In addition to text messages, you can now send:
  • Attachments (documents, images, files)
  • Voice messages
  • Video messages

Why This Matters

• Simplifies workflow setup with fewer actions to configure
• Provides more ways to engage prospects and connections authentically
• Enhances personalization by supporting voice and video formats, not just text
• Reduces friction between chat initiation and ongoing messaging

Know instantly when your account has hit rate limits.

What it does:

A visual indicator appears on your Getting Started page when your account reaches LinkedIn's rate limits. This gives you immediate visibility into whether your account is temporarily blocked due to exceeding activity thresholds.

• Visual indicator shows on Getting Started page
• Appears when rate limits are reached
• Lets you know your account is temporarily blocked
• No configuration needed — it's automatic

Why it matters:

When workflows slow down or stop unexpectedly, it's easy to wonder what went wrong. This indicator answers that question immediately: if you see the rate limit warning, you know to pause activity and let your account recover. Without it, you're left guessing whether there's a technical issue or an account block.

Understanding rate limits helps protect your account long-term and keeps the platform stable for everyone.

We’ve introduced a new workflow action, Send a Message to a Chat, designed for ongoing LinkedIn conversations. This action makes it simple to engage once a chat has already been started using the Start a Chat action.

How it works today:

• Provide the Chat ID of the conversation.
• Enter your message content.
• Optionally, include an Attachment URL to send a file alongside your message.
• Attachments must be in a LinkedIn-supported format such as PDF, image, video, audio, CSV, or text file.

Why this matters:

• Maintain continuity by messaging directly into active conversations
• Enrich communication with relevant attachments (e.g., case studies, product one-pagers, proposals)
• Automate both text and file sharing without leaving your CRM
• Create scalable yet personalized follow-ups for LinkedIn engagement

We’ve introduced a new workflow action, React to a Post, which allows you to add reactions to LinkedIn content directly through your workflows. This action complements Retrieve Last Post and Comment on a Post, giving you multiple ways to automate authentic engagement.

How it works today:

• Provide a Post ID or use the ID retrieved from the Retrieve Last Post action.
• Select from available reactions: Like, Celebrate, Support, Love, Insightful, or Funny.
• React using your personal LinkedIn account or, with the right permissions, on behalf of a company page.

Why this matters:

• Boost visibility by engaging with prospects’ or companies’ content consistently
• Showcase company presence by reacting as your business page
• Strengthen relationships with quick, meaningful engagement signals
• Automate post engagement as part of wider outreach and nurturing workflows

We’ve added a new workflow action, Comment on a Post, enabling you to leave comments on LinkedIn content directly through your workflows. This action works seamlessly with Retrieve Last Post, making it easy to comment on the latest activity from a user or company.

How it works today:

• Provide a Post ID or use the ID retrieved from the Retrieve Last Post action.
• Post a comment as your personal LinkedIn account.
• If you have the required permissions, you can also comment on behalf of a company page.

Why this matters:

• Drive engagement by commenting on prospects’ or companies’ latest posts
• Support company-wide thought leadership by engaging through your business page
• Automate timely interactions without leaving your CRM
• Create scalable engagement strategies that feel personalized and relevant

We’ve introduced a new workflow action, Retrieve Last Post, which allows you to automatically pull the most recent post from a LinkedIn user or company. This action is designed to provide both the post itself and rich engagement data, enabling more contextual and timely responses.

How it works today:

The Retrieve Last Post action retrieves the latest published post along with key details, including:

• Post ID and share URL
• Date and hours since posting
• Post text and whether it is a repost
• Comment count, impressions, and reaction count
• Whether commenting, reacting, or sharing is allowed
• Author information

Why this matters:

• Engage more meaningfully by commenting or reacting to the most recent post
• Use post insights (impressions, comments, reactions) to guide when and how you engage
• Personalize outreach with context from a contact’s or company’s latest activity
• Automate timely engagement strategies directly in your workflows